$ZM Zoom Video Communications Deep Dive and 2024 Outlook

The communications company's stock has dropped 80% off its peak

Zoom Video Communications Inc. is a leading unified communications and collaboration platform provider that offers video conferencing, phone, chat, and content-sharing solutions. The company's cloud-native platform delivers reliable, high-quality video that is easy to use, manage, and deploy, providing an attractive return on investment.

Zoom's products include Zoom Meetings, Zoom Phone, Zoom Team Chat, Zoom Rooms, Zoom Webinars, and Zoom Developer Platform. The company's video-first, cloud-native architecture is optimized to process and deliver reliable, high-quality video across devices dynamically. Zoom serves customers across various industries, including education, entertainment/media, enterprise infrastructure, and finance.

The company has experienced rapid adoption of its video communications platform inside traditional organizations, enabling greater effectiveness and intimacy in human-to-human interactions over a distance. Founded in 2011 and headquartered in San Jose, California, Zoom has grown to over 7,400 employees and has additional offices in North America, Europe, Asia, and Oceania.

The big questions for Zoom

1. How will Zoom diversify its revenue streams?

2. How will increased competition impact Zoom?

3. Can Zoom continue to grow its enterprise segment, which has been a bright spot in the company's performance?

4. How effectively will Zoom incorporate artificial intelligence (AI) into its platform to drive innovation and growth?